The release of some new software from Apple is usually followed by some obsessive playing with new features, pressing new buttons, and generally being a geek. However, ever since iTunes 8′s release, I’ve had a problem. When I tried to switch the Genius features on, I would get an “unknown error (4010)”.
Frustratingly, my iPhone was also updated today with the ability to create Genius playlists… if it’s enabled in iTunes.
Today, however, I found a solution on the Apple forums: Check your library for dead tracks (i.e. ones that are listed in the library but not available to play), streaming audio, and other odd media.
I had no dead tracks, but I did delete a PDF document and several audio streams. I also deleted the Genius database for good measure and allowed it to rebuild from scratch. After doing that I was able to switch Genius on no problem, and am now enjoying the benefits of having iTunes remind me of tracks I’d forgotten I had :)
Just a word of caution, though: this solution worked for me and at least one other person… but I haven’t done any in-depth troubleshooting and can’t guarantee that it will work for everyone. Still, worth a shot, isn’t it?
This solution worked on a Mac. If you try this and it also works on iTunes for PC, please let me know!
